Dave Jones, President and CEO of Bento Sushi, joins Michael LeBlanc and Dr. Sylvain Charlebois to trace Canada's largest sushi company from a 1996 Toronto takeout counter to 700-plus locations. The hosts also unpack Ottawa's 48-hour seafood tariff reversal, honey tariffs hitting Manitoba, Chapman's ingredient swap, Trump's beef gambit and sliding cattle futures, dairy's grip on CUSMA submissions, the Canadian Tire and Tim Hortons loyalty tie-up, Loblaw's capital plan, and grocery retail crime in Vancouver.
Season Seven, Episode 2 of The Food Professor podcast lands its first guest interview, and it's a Canadian food business story three decades in the making. Michael LeBlanc and Dr. Sylvain Charlebois are joined by Dave Jones, President and CEO of Bento Sushi, the company that turned a small 1996 takeout counter in downtown Toronto into the largest sushi business in Canada.
Dave joined Bento in 2009 in an entry-level management role, moved through operations, procurement and supply chain, and took over as CEO in 2022. He unpacks a business most Canadians walk past every day without realizing its scale: more than 700 locations inside grocery stores, universities, hospitals and other retail environments, ten commissaries, roughly 2,500 distribution points, about 800 employees and close to 30 million packs a year. He explains the difference between made-in-store kiosks and the delivered commissary model, why automation now shapes production of items like onigiri, how global sourcing and procurement hold up under pressure, and what price sensitivity looks like in a category built on fresh, daily-made food. Bento's 30th anniversary in 2026 gives the conversation a natural lens on how retail foodservice, grocery prepared food and Canadian consumer expectations have all changed.
Before the interview, Michael and Sylvain work through a busy news week. Ottawa applied counter-tariffs to seafood and fish and reversed course within 48 hours, a reminder of how tangled Canada-US supply chains really are. Honey and molasses stayed on the list, with Manitoba, Canada's largest honey exporter, taking the hit. Sylvain pushes back on Chapman's plan to replace 70 percent of its American ingredients, questioning the timing and the nationalistic framing.
On beef, the hosts dig into the Trump administration's push on prices, the 300,000 tonne Brazilian import move, the JBS White House visit, the Department of Justice probe into beef pricing, and why cattle futures fell and ranchers are unhappy. Sylvain's view: ranchers are price takers in a North American market, retail prices won't move much, and Canadians could end up paying more.
Also on the docket: dairy dominating CUSMA consultation submissions, Daniel Gobé's election in Quebec and his supply management odds, and Q2 trade numbers showing exports up 3 billion dollars net year over year with 2.6 billion of that heading to the United States, despite all the diversification talk.
In the retail block, Michael breaks down the Canadian Tire and Tim Hortons loyalty partnership and why coalition programs need high-frequency categories, plus Loblaw's expanded capital spending on T&T, discount and specialty formats, its real estate DNA and its exit from banking. The episode closes on retail crime, and the arson at a Pattison Foods Nesters store in Vancouver. The full video interview is live on The Food Professor YouTube channel.